FAQ
- Who may buy from J.P. Bartlett Co.?
- We are strictly wholesale. Only garden centers, greenhouses, landscapers, and commercial businesses may buy from us.
- I’m a new customer, what do I need to provide so I can buy from you?
- All new customers need preapproval from the office and will have to provide us with either, a Federal Tax ID number, D&B Report, or Resale Certificate. As well as your business contact information.
Pick Up
- Do you have a minimum?
- Yes, we reserve the right to require a $250.00 minimum per order based on yearly business.
- Do I place an order in advance?
- You can place an order in advance but, we do not pull the material for your order ahead of time. We operate on a first come first serve basis. Meaning, if an order is placed a month before the date of the material wanted, we cannot guarantee we will be able to fulfill your entire order.
- What are your pick up hours?
- We are open 7a.m. to 4:30 p.m. M-F and 7a.m -12 on Saturday.
Delivery
- What is the delivery charge?
- Depending on location and peak shipping time, the delivery charge will vary. There is also a $25.00 fuel surcharge on each delivery.
- How much product do I need to order if I’m past the 100 mile radius?
- We would require an order that would fill one of our trucks. Approximately 200 trays can fill our smallest truck. Please call for more details.
Misc.
- Can I come in and look around before I buy?
- Yes, in fact we suggest you stop by late April to see what is new. Stop by the office and someone will show you around.